Reader's Digest customer service
Reader’s Digest is a monthly magazine that features 30 short form, general interest articles. Reader’s Digest’s concept is to provide the reader one meaningful article per day. Reader’s Digest is published in 70 different countries. Reader’s Digest customer service is provided by a toll free number and an online submission form.
Customer Service
- How to reach a live person:
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- Hours of Operation:
- Monday through Friday 8am to 11pm and Saturday 8am to 8pm eastern standard time.
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FAQs
How can I contact Reader's Digest customer service?
You can contact Reader’s Digest customer service by calling 1-800-310-6261 (for U.S. subscribers) that is their official toll-free phone number. They are available during normal office hours to assist with subscription issues and address changes, billing questions, or missed issues, as well as other issues. If you aren’t able to call, you can visit their website to access the Contact Us section, which allows you to manage your subscription, submit problems, or submit your message using an online form. Response times can vary, but questions via email or on the web generally get answered within a few working days.
How do I change the mailing address for my Reader's Digest subscription?
If you want to change your address, go to this Reader’s Digest customer service portal at rd.com, navigate to the subscriptions section, and enter the account numbers or your email addresses that are associated with your account. Once you’re logged in, it’s easy to change your address and mailing information. If you’d like, call their customer service number and provide your current address and the new one, as well as your subscriber’s ID. It is recommended to change your details at minimum up to six weeks before the date your move to ensure you don’t miss any problems. This will ensure a smooth transition of your subscription to your new address.
What should I do if I'm missing an issue of Reader's Digest?
If a publication hasn’t been delivered on time, the initial step is to determine the delivery date estimates. Reader’s Digest typically arrives monthly, but delays may occur due to problems with the postal system. If it’s more than two weeks past the normal delivery time, visit the Reader’s Digest website and log into your account to report an issue that has not been resolved. You can also contact their support line to get assistance. They can send you a new version or extend it by one issue. Be sure to verify that your mailing address is up to date to avoid issues with delivery.
Can I cancel my Reader's Digest subscription and get a refund?
Reader’s Digest indeed offers a satisfaction assurance, which means you can end your subscription anytime and receive a reimbursement for the portion that you have not used. If you wish to cancel your subscription, contact customer service by phone or fill out an online form for cancellation accessible on the account page. The refunds are typically processed within a short time and you could get the money back via your credit card or by check, based on the method of payment you originally used. Even after canceling, there is a chance that you will be notified of a few more issues due to the scheduled mailers, so don’t be shocked if they show up.
How do I renew my Reader's Digest subscription?
The process of renewing your subscription is easy and can be done via the internet by phone, or by submitting the renewal form that comes in your issue. Online, you can log in to your account at rd.com/customer-service and select the renewal option. Some subscriptions can be automatically renewed and will be charged to your preferred method of payment, allowing you to extend your subscription without interruption. If you’re not sure if your subscription is auto-renewing, you can check your renewal status on your account profile or call customer support for assistance.
Is there a digital version of Reader's Digest available?
Indeed, Reader’s Digest offers a digital edition, which is accessible on a variety of platforms, including iOS as well as Android apps and their website. Digital subscribers have access to the same quality content as the print edition, usually with additional content such as videos, clickable stories, and access to archives. You can opt for a digital-only subscription or combine them with print. If you’re already a subscriber, you can sign up for a digital account by signing in using your account number and creating a profile online.
How do I manage my Reader's Digest subscription online?
Controlling the management of your Reader’s Digest account is easy using their online portal. Just visit their Reader’s Digest Customer Care site and login using your username and address or subscriber number. There, you’ll be able to access your account information and update your address, verify the status of your payments, renew or cancel your subscription, and even report issues, such as missing issues. The website is user-friendly and available 24/7 which makes it an ideal alternative for people who prefer to manage issues online rather than calling.
What payment methods does Reader's Digest accept?
Reader’s Digest accepts a variety of payment methods to allow subscription renewal and subscribing for everyone who reads. You can pay with major debit and credit cards, such as Visa, MasterCard, American Express, and Discover. Certain promotions could also permit payment through PayPal or personal checks when you mail your subscription. In the case of auto-renewal subscriptions payments made via PayPal or personal checks will be saved safely and charged at the time that is appropriate until you decide to cancel. Always verify your billing information at checkout or within Your account’s settings to confirm the accuracy.
Can I give Reader's Digest as a gift subscription?
Absolutely! Reader’s Digest makes a wonderful present, and they provide the ability to purchase gift subscriptions on the Internet. When you checkout, choose”gifts” or the “gift” option and enter the name of the recipient and their mailing address. You can also plan the date that the first issue will arrive or even send an announcement about your gift online. Gift subscriptions are offered for both digital and print editions. You can decide to handle renewals by yourself and let your recipient take care of it once the gift’s term is over. It’s a great method of sharing stories, motivation, and fun information with your loved family members.
How long does it take for my first issue to arrive after subscribing?
Once you’ve placed your subscription purchase, it typically takes between 4 and 6 days for the initial issue to be delivered through the post. The timeframe for delivery can differ based on the location you live in and the current schedule of publication. If you choose an online subscription, access can be granted quickly following the payment and account set-up. To avoid any confusion, be sure you keep your confirmation email for your order, which will include your subscription information as well as the expected start date. If you don’t receive your query after 6 weeks, it’s recommended to call customer support.
How do I stop receiving promotional mail or emails from Reader's Digest?
If you’re getting excessive marketing emails or mailers of Reader’s Digest and would like to unsubscribe then you can change your preferences through your account online. In the communication settings, you’ll be able to unsubscribe from mailing lists and request that direct mailers be removed. Contact customer service and request to remove your personal information from the promotional lists. Remember that the process of removing your contact information from lists could take from a few days up to a few weeks, depending on the frequency of mailings.
Does Reader's Digest offer international subscriptions?
It is true that Reader’s Digest is available in a variety of countries and offers international subscriptions that include the print and digital editions. Shipping costs and delivery timeframes can differ substantially based on the locale. The website allows readers from all over the world to choose their country to browse plans available and prices. A majority of international customers choose the digital version to prevent delays in mailing and the additional cost of shipping. If you are outside of the U.S., make sure you select the right version and ensure the address you are using is formatted.
Is Reader's Digest appropriate for children or teens?
Reader’s Digest is usually targeted at adults, but it’s also known for its clear, positive material that is often appealing to all ages. The stories are kid-friendly and informative, which makes them ideal for older children or teens who appreciate engaging in real-life stories, comedy, health and fitness tips, and word games. While there’s not a separate children’s version, the standard magazine usually includes special features such as “Laughter is the Best Medicine” or quizzes on vocabulary which younger readers might like. Parents should review the content before reading it to make sure it is compatible with their child’s reading ability and preferences.
Can I request back issues of Reader's Digest?
Yes, the back issues from Reader’s Digest can be found depending on the inventory. They can be requested through our customer support portal or by calling our support line. In some instances, you could be directed to a third-party vendor or digital archive where old issues are kept. A lot of readers use the Reader’s Digest website to browse archives of past issues, particularly popular articles or themed collections. However, access isn’t assured, particularly when issues are older than a year.
How do I know if an offer I received from Reader's Digest is legitimate?
Reader’s Digest occasionally sends promotional emails or mailers however, there are also scams with this Reader’s Digest name. To ensure the authenticity of a promotional offer be sure to verify your return address and web domain or telephone number that is associated with the offer. Genuine offers are from authentic Reader’s Digest domains like rd.com. If you think something is suspicious, such as winning a sweepstakes in which you’ve never participated, contact customer service before responding. You may also report the offer on the official site. Being cautious about personal details and payment information is a good idea when dealing with promotions from third parties.